Support

SUPPORTING SAFER TESTING THROUGH SMART INTEGRATION

As a leader in safety innovation, we are committed to enhancing your testing operations with our subscription-free software solution. Our platform is fully compatible with our advanced wireless ELW products, providing seamless integration and superior performance.

Below, you’ll find download links for the app, along with answers to frequently asked questions about our products. Our dedicated support team is always ready to assist you, ensuring that you have all the resources you need to achieve your testing goals with confidence and precision.

SUBSCRIPTION-FREE SOFTWARE

MultiGage

MultiGage by Motionics is a versatile software solution for wirelessly connecting and monitoring multiple Bluetooth-enabled measurement gauges in real time. It displays data in easy-to-read graphs, showing maximum, minimum values and Total Indicator Reading (TIR). The Go/No-Go indicator allows users to set thresholds for colour changes when readings are within range. Remote zeroing enhances safety and efficiency and data can be saved locally or exported as CSV.

Compatible with Windows PCs, iPad, iPhone and Android devices, MultiGage offers seamless integration and efficient data collection. Users can connect multiple Motionics devices simultaneously, switching between digital, analogue and graph modes for easier data analysis.

Up to 14 Multiple Devices Connected on IOS

Works with any Motionics product

Customisable colouring and naming of each device

Data Plotting

Exportable Reporting CSV / excel file

Create report with photos with site + machine

Go/No-Go Judgement

Cloud Data Streaming using Wifi

Compatible with

MultiGage IOS

The MultiGage Reader app for IOS is able to connect to 14 Motionics Bluetooth measurement devices and receive readings from all of them at the same time.

DOWNLOAD

MultiGage Android

The MultiGage Reader for Android app is able to connect to 8 Motionics Bluetooth measurement devices and receive readings from all of them at the same time.

DOWNLOAD

MultiGage Windows

MultiGage Reader for Windows is able to connect to multiple Motionics Bluetooth measurement devices (8 per USB dongle) and receive readings from all of them at the same time.

DOWNLOAD

Wireless Rotor Runout Test

Runout works with our Wireless Runout Kit, synchronises displacement and angle measurements, and provides a convenient tool to inspect rotor runout on iPad.

DOWNLOAD

Support

Faqs

Can't find the answer you're looking for? Click the button below
to get in touch.

How do I update my software?

The MultiGage software should be updated on a regular basis. You can update it by connecting your device to WFi and updating through the Apple Store or Google Play. If you are using it on a Windows device, you can re-download the software here.

How do I use the software?

For MultiGage, view the tutorial video playlist here.

How many gauges can I connect at the same time?

For iOS, up to 14 gauges can be simultaneously connected.
For Android, up to 8 gauges can be simultaneously connected.
For Windows PC, up to 8 gauges can be simultaneously connected to a single dongle. More dongles can be added at the same time to increase connection capacity.

What is the data transmission range of your gauges?

All gauges have a transmission range of 35 metres.

I need to install the driver for the BLE dongle to use the Windows software. How can I do that?

You can download the driver from the Downloads page and install it by following the instructions in this tutorial video.

What is the difference between BlueDial and BlueDial-LT

The main difference between BlueDial and BlueDial-LT is the indicator used for integration with the Bluetooth transmitter. BlueDial is based on Mitutoyo digital indicators, while BlueDial-LT uses generic Motionics indicators. Hence, BlueDial has better build quality than BlueDial-LT and is expected to be more reliable, robust and durable. Additionally, BlueDial comes with a certificate of inspection from Mitutoyo while BlueDial-LT doesn’t. Another minor difference is that BlueDial has a higher data transmission rate than BlueDial-LT: 10 samples/second vs 8 samples/second.

How can I send live readings to an Excel doc?

In MultiGage Windows, go to the Settings tab, then Export to Excel and check the box that says, “Enable Auto Export to Excel in Continuous Recording." Make sure your recording rate is slower than 1 sample/second and you’re in continuous recording mode. Open an Excel document, select the cell you’d like to start the recording in and once you press the Record button in MultiGage and switch back to the Excel doc, readings will be streamed automatically to Excel.

My BlueDial doesn’t send data. What should I do?

Here are some tips for a quick fix:

Make sure both the dial indicator and Bluetooth transmitter are turned on (the display on front shows a number readout and the LED on the back turns on blue).
Fully charge BlueDial and try again.
If BlueDial is connected but there is no data coming through, turn the device off and on then connect again.

Do you provide repair services for your products?

Yes, we provide repair services to our products. Please contact us for more details.

RESOURCES

This section provides in-depth information about our products, their applications and additional information. Dive into our extensive resources to discover how LiveTest can transform your testing processes and drive success in your operations.

Brochures Videos